
“Personal support and on-site services for your day-to-day operations.”
Reliable 1st-, 2nd- and 3rd-level support for your entire IT, remote and on-site. Round-the-clock support with prioritised handling and guaranteed premium SLAs.
Innovative IT solutions for your business. Reliable, secure and ready for tomorrow, with engineers in Zug and Zürich.
From daily support to infrastructure strategy, every discipline is owned by one accountable team in Zug and Zürich.

Reliable 1st-, 2nd- and 3rd-level support for your entire IT, remote and on-site. Round-the-clock support with prioritised handling and guaranteed premium SLAs.

Complete care of your IT infrastructure, proactive, predictable and reliable. Complete care of your private, public and hybrid cloud, secure and scalable.

Continuous 24/7 monitoring of your IT, so disruptions are caught early. Controlled patching of all common operating systems and applications, scheduled and reliable.

Veeam-based backup service with daily monitoring and verified restores. Tailored recovery plans that keep your business running without interruption.
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Reliable protection for clients and servers against malware, ransomware and APTs. Protection of your company data against loss, misuse and unauthorised access.
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Modern websites that communicate clearly, build trust and convert visitors into inquiries. Mobile apps for customers, teams and operational workflows.

A robust IT strategy that actively moves your business forward.

Reliable 1st-, 2nd- and 3rd-level support for your entire IT, remote and on-site. Round-the-clock support with prioritised handling and guaranteed premium SLAs.

Complete care of your IT infrastructure, proactive, predictable and reliable. Complete care of your private, public and hybrid cloud, secure and scalable.

Continuous 24/7 monitoring of your IT, so disruptions are caught early. Controlled patching of all common operating systems and applications, scheduled and reliable.

Veeam-based backup service with daily monitoring and verified restores. Tailored recovery plans that keep your business running without interruption.
Learn more
Reliable protection for clients and servers against malware, ransomware and APTs. Protection of your company data against loss, misuse and unauthorised access.
Learn more
Modern websites that communicate clearly, build trust and convert visitors into inquiries. Mobile apps for customers, teams and operational workflows.

A robust IT strategy that actively moves your business forward.

Reliable 1st-, 2nd- and 3rd-level support for your entire IT, remote and on-site. Round-the-clock support with prioritised handling and guaranteed premium SLAs.

Complete care of your IT infrastructure, proactive, predictable and reliable. Complete care of your private, public and hybrid cloud, secure and scalable.

Continuous 24/7 monitoring of your IT, so disruptions are caught early. Controlled patching of all common operating systems and applications, scheduled and reliable.

Veeam-based backup service with daily monitoring and verified restores. Tailored recovery plans that keep your business running without interruption.
Learn more
Reliable protection for clients and servers against malware, ransomware and APTs. Protection of your company data against loss, misuse and unauthorised access.
Learn more
Modern websites that communicate clearly, build trust and convert visitors into inquiries. Mobile apps for customers, teams and operational workflows.

A robust IT strategy that actively moves your business forward.
Simple assessment and calculation tools. No jargon. No long forms. You get a clear overview and practical next steps.
We keep your IT stable so you can focus on your business. Support, monitoring, all from one team.
You have a question? We have the answer. Personal, direct, and fast. One team that already knows your setup, so you never explain it twice or wait in a queue.
Monitoring runs around the clock, so issues are caught before they reach you. And when you do need support, a real engineer answers, not a ticket number.
Based in Zug and Zürich, we are on-site when it matters. Real proximity means real help. Someone who can stand next to your hardware, not just dial in.
ISO 27001 certified, with your data and services hosted entirely in Switzerland. Clear processes and Swiss standards keep security and compliance built in, never an afterthought.
If your question isn't here, write to us at info@hitso.ch. We reply within one business day.
Swiss SMEs and family offices, primarily in Zug and Zürich, with 10 to 250 staff. We also support engineering teams running their own product on top of our infrastructure.
Standard SLAs cover business hours (08:00-17:30). Premium tiers add evenings, weekends, and on-call rotation for production-critical workloads.
Yes. We start with a Health Check to map your estate, then run a phased handover so day-to-day operations stay stable while we take ownership in clear stages.
Inside Switzerland. We work with Swisscom and Swiss-based hosting partners; backups and snapshots stay in-country unless you specifically ask otherwise.
Managed Services and Premium Support are flat monthly per workstation. Project work is fixed-fee where the scope is clear, otherwise time-and-materials with a written estimate up front.
Absolutely. Send yours over and we'll counter-sign before the kickoff. Reciprocal templates are no problem.
Helvetic IT Solution was founded in 2022 in Zug. With our experience we support SMBs with tailored IT solutions, so you can focus on your core business.
